Exchange Policy
Size Exchange Policy
- Size exchanges are allowed once per order and only for the same product in a different size.
- You must request the exchange within 48 hours of delivery by emailing clothing@zerekstudioz.com with your order number and the new size you require.
- Items must be unused, unworn, unwashed, and returned in their original packaging with all tags intact.
- Customers are responsible for shipping the item back to us and will bear the cost of returning the product.
- Once we receive and inspect the returned item, we will reship the new size at no additional cost to you.
- Size exchanges are subject to availability. If your requested size is unavailable, we will notify you with alternative options.
Damaged or Incorrect Items
In the rare event that you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at clothing@zerekstudioz.com with your order number and clear photos of the issue. We’ll assess the situation and work with you to resolve it appropriately.